FilentoFilento

Privacy Policy

Last updated: 28 May 2026

Protecting your personal data matters to us. This policy explains how we process personal data when you use Filento. The German version is authoritative.

1. Controller

Senura AI GbR, Leitenstraße 2, 92521 Schwarzenfeld, Germany

Email: support@filento.de

2. Hosting

Our application runs in data centres within the European Union. All transmission is TLS-encrypted.

3. Data we process

  • Account data: email address (for registration, login and account management).
  • Uploaded documents: processed only transiently (in memory) to perform extraction and form filling; not stored permanently.
  • Payment data: handled by Stripe; we do not store full payment details.
  • Usage/log data: technically required (e.g. to enforce usage and request limits).

4. Purposes and legal bases

Processing is based on contract performance (Art. 6(1)(b) GDPR), legal obligations (lit. c), our legitimate interest in secure, abuse-free operation (lit. f) and, where required, consent (lit. a).

5. Recipients / processors

  • Anthropic (Claude API): AI-based detection, extraction and form filling. Content may be transferred to a third country (USA), safeguarded by EU Standard Contractual Clauses (SCC). Transferred data is not used to train the models per contractual assurances.
  • Supabase: authentication and database.
  • Stripe: payment processing (third-country transfer USA, SCC).
  • Resend: transactional email delivery.
  • Hosting provider (EU).

6. AI transparency

Filento uses AI systems (Anthropic's Claude) to read your source documents and fill forms automatically. Generated content is AI-produced and may contain errors. Please review results for accuracy before use. No automated decision with legal effect within the meaning of Art. 22 GDPR takes place.

7. Cookies

We only use strictly necessary cookies required for login and session maintenance. We do not use tracking or analytics cookies, so no consent banner is required.

8. Your rights

  • Access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), data portability (Art. 20), objection (Art. 21), withdrawal of consent, and the right to lodge a complaint with a supervisory authority (Art. 77 GDPR).

9. Contact

For privacy enquiries: support@filento.de